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General Manager - Moxy Captain

ID: 6245
Grad: Belgrade
Kratak Opis

On behalf of our client, Marriott’s newest brand MOXY Hotels, designed to capture the rapidly emerging next generation traveler, ManpowerGroup Serbia is searching for an energetic and ambitious General Manager, who will be known as the Moxy Captain.


Opis posla

Key responsibilities as Captain will be:

  • Be responsible for bringing the Moxy experience to life for all guests
  • Ensure Moxy's creative and operational standards are followed throughout the business
  • Create, initiate, and implement activities, together with the team, that will properly position new hotel Brand Moxy on Belgrade and regional market
  • Build and maintain Moxy hotel reputation locally and globally
  • Prepare robust pre-opening budget and annual operational budget(s) for the hotel
  • Ensure a profitable hotel operation according to defined goals and ambitions
  • Work with hotel department heads to establish goals and objectives that coordinate with the overall hotel wide goals and objectives
  • Responsible for overseeing all aspects of the property, from staffing to guest satisfaction to financial performance
  • Make sure of level and consistency of guest satisfaction
  • Monitor and maintain employee engagement
  • Driving profitability for the owners
  • Demonstrated knowledge and experience in all phases of hotel management
  • Follow the forecasted occupancy levels to timely rationalize cost (according to expected revenues)
  • Recruit and develop hotel crew, ensuring they have the right tools needed to give the Moxy Experience
  • Be able to work effectively with employees having diverse views, interests, and backgrounds
  • Be active and involved in the daily work of the crew
  • Provide the vision, leadership, and strategy to inspire Moxy Crew to deliver exceptional service to drive financial success
  • Be proactive in planning future operational activities
  • Make sure that the hotel follows local law and regulation in every procedure
  • Follow and successfully complete all Marriott Critical Path tasks and milestones
  • Conduct full hotel preopening process including procedures, policies, procurement of OS&E etc.
  • Attend Marriott’s Lifestyle Brand University an intensive and interactive leadership program designed for new General Managers
  • Establish connections and/or maintain already present contacts with General Managers of other Belgrade hotels thus be updated
    regularly about news and developments in the local market as well as global hospitality industry

Zahtevi pozicije

  • Experience with hotel openings
  • Thorough knowledge of the local market and competition
  • Strong background in international hotel business in similar positions that will allow smooth cooperation with Marriott superiors
  • Experience in Marriott chain is a plus
  • Experience working abroad is a plus
  • Ability to fluently communicate in English, both orally and written
  • Social media, marketing, event, and F&B knowledge
  • Digitally and technologically literate
  • Moxy Captain is to be consented to by Marriott
  • University Degree or equivalent