U ime našeg klijenta, renomirane kompanije Philip Morris International, u potrazi smo za kandidatom koji će uspešno popuniti poziciju: Saradnik za lojalnost korisnika.

Opis posla:

Komunikacija, održavanje, testiranje i kontrola procesa unutar IQOS Club platforme kao ključnog segmenta Retention programa, sa fokusom na nagrađivanje lojalnih korisnika i unapređenje njihovog iskustva radi povećanja konverzije.
Praćenje različitih kampanja u okviru kluba i baze podataka o korisnicima, usko sarađujući sa ostalim odeljenjima u kompaniji kako bi se uskladile lojalnostne inicijative sa postavljenim poslovnim ciljevima.
Analiza podataka o korisnicima i identifikacija trendova radi kontinuiranog poboljšanja programa.
Sprovođenje definisane kampanjske komunikacije usmerene ka korisnicima, u cilju efikasnog promovisanja programa lojalnosti i angažovanja korisnika.
Bliska saradnja sa timovima za marketing, prodaju i korisničku podršku radi integrisanja inicijativa lojalnosti u sve aspekte programa.
Saradnja sa spoljnim partnerima radi unapređenja ponude programa, po potrebi.
Prikupljanje povratnih informacija od korisnika i sprovođenje anketa radi razumevanja nivoa zadovoljstva i identifikacije oblasti za poboljšanje.
Rešavanje individualnih zahteva korisnika kroz analizu baza podataka IQOS Club korisnika.
Praćenje trendova, mehanizama i najboljih praksi za nagrađivanje lojalnih kupaca u drugim industrijama, radi implementacije inovacija i poboljšanja korisničkog iskustva.
Generisanje redovnih izveštaja o performansama programa lojalnosti i praćenje rezultata određenih inicijativa.

Zahtevi pozicije:

VI stepen stručne spreme društvenog usmerenja
Iskustvo u oblasti programa lojalnosti, CRM-a ili sličnim oblastima
Izražene analitičke sposobnosti
Napredno poznavanje MS Office paketa
Napredno poznavanje engleskog jezika

U ime našeg klijenta, kompanije Housewife Detox, u potrazi smo za komunikativnim, energičnim i fleksibilnim kandidatima, koji bi odgovorili zahtevima pozicije: Barmen.
 
Opis posla:
 

Dnevna komunikacija i pružanje usluga kupcima
Praćenje realizacije ponuda i obezbeđivanje povratnih informacija od strane kupaca
Realizacija plana i ciljeva i sprovođenje prodajnih akcija
Praćenje i briga o potraživanjima kupaca

 
Zahtevi pozicije:
 

Izražene prodajne veštine i veštine komunikacije
Poželjno iskustvo u prodaji ili ugostiteljstvu
Poznavanje engleskog jezika na komunikacionom nivou
Posedovanje radne etike i odgovornosti prema poslu
Fleksibilnost, motivisanost i dinamičnost

On behalf of our client GMI Commodities d.o.o. Manpower Serbia is searching for a motivated candidate to take the challenge and successfully fulfill the position of Logistic Specialist

Key Tasks and Responsibilities:

•    Written and verbal daily contact with suppliers, receivers, and service providers 
•    Co-ordinating the shipments with our customers and suppliers. 
•    Arrange Customs Clearance for Imports/Exports. 
•    Issuing and taking releases to and from international warehouses 
•    Preparation and handling of all shipping documents  
•    Invoicing while observing and maintaining payments terms (Holding Certificates, CAD, Letters of Credit, Bank collections, Open Account etc.) 
•    Checking and arranging payments in the system to our Suppliers and Logistics Providers. 
•    Issuing Certificates of Insurance bearing in mind incoterms. 
•    Taking LME pricing orders and declaring quotational periods. 
•    Handling claims by mediating and coordination with all parties involved. 
•    Arranging for inspection, sampling, assaying and umpires of the various products. 
•    Organization and coordination of shipments by vessel, truck, rail, multimodal through direct contact with shipping lines, warehouses, owners, brokers, etc. 
•    Obtain freight quotes and vendor services. 
•    Pricing/Position maintenance 
•    Checking and calculating demurrage/dispatch. 
•    Being in regular contact with brokers, shipping agents, stevedores. 
•    Maintenance of Credit lines, Shipping lists, Debtor Reports and Exposure Sheet. 
•    Inventory Reconciliation: Compare the Stock Reports given by the warehouses against our System. 
•    Contract creation and understanding of P&L’s.  
•    System, (Balsamo), maintenance to keep it updated. 
•    Ability to read/understand the Balsamo reports.

Experience/Knowledge/Skills:

•    Bachelor’s degree in Business Administration, Economics, Logistics, or related field or a related subject 
•    1-3 years of experience working in Logistics / Business
•    Fluent English essential as daily contact with traders and internal departments is conducted in English, any other language will be an advantage, German will be particularly welcome 
•    Strong communication skills and numeral literacy are very important 
•    Ability to be flexible and work to deadlines and under pressure 
•    Accurate and efficient working style with good attention to detail to complete the daily […]

On behalf of our partner, a recruitment and staffing agency SpeakIT, an agency with a focus on multilingual jobs for the customer agents we are looking for candidates to successfully fulfill a position of a Customer Care Specialist.

Job Description:

– Manage incoming calls and customer service inquiries by telephone and email
– Provide accurate, valid, and complete information
– Identify and assessing customers’ needs to achieve satisfaction
– Keep records of customer interactions, process customer accounts and file documents
– Take the extra mile to engage customers

Job Requirement:

– Advanced level in German
– B2+ level English skills
– Strong phone contact handling and active listening skills
– Ability to multitask, prioritize and manage time effectively
– Exceptional problem-solving and ability to respond to different types of characters
– Adaptive skills and team spirit

On behalf of our client, multinational investment management corporation, ManpowerGroup Serbia is searching for a motivated candidate to take the challenge and successfully fulfill the position of: Platform Operations Engineer.

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Job description:

– Respond to application alerts for disk/memory/cpu
– Complete service requests to build new client systems
– Complete service requests to clone databases
– Complete Application Deployments/Upgrade
– Investigate/troubleshoot applications issues on backend windows/.NET applications and AWS Internet facing websites
– Cloud operations, technical support – apps developed by eFront company
– Database refresh, building new applications and servers
– Documentation updates

Job requirements: 

– Experience of application support in Windows environment
– Knowledge of windows environments – Microsoft products (not basic Microsoft Office package)
– Knowledge of Microsoft infrastructure, AWS platforms, Azure is needed
– Experience with Web facing applications in .NET or Java is beneficial
– Upper intermediate English language knowledge
– Excellent communication skills
– Highly responsive with a can-do attitude
– Solution-oriented

On behalf of our client Takenaka, architectural engineering company, Manpower Serbia is looking for motivated candidates for the position of Estimation Officer

Job description
• Analyzing plans, bills of quantities, and other project documentation in order to estimate costs
• Analyze company data, monitor budgets and prices
• Identify labor, material, costs, and time requirements by researching proposals, blueprints, and any related documents
• Researching, sourcing, negotiating, and obtaining the best prices and quotes from suppliers and subcontractors
• Analyzing data that can affect costs (such as currency exchange rates and the company’s productivity rates)
• Assessing the financial, technical, and operational risks of the project
• Visiting project sites to gather information
• Staying aware of the latest construction technologies
• Keeping up to date with the latest regulatory and legislative requirements
• Inputting into decisions over whether to bid for the project
• Working closely with key members of the project team and liaising with clients and suppliers
• Keeping detailed records and writing reports.
• Oversee the different stages of a company project to ensure that expenses follow the forecast plan

Position Requirements
• Bachelor’s degree in Civil/ Construction Engineering
• Minimum 1-3 years of experience in a similar position
• High level of professional procurement skills and knowledge to solve problems while achieving set goals.
• Knowledge of construction methods and technologies, engineering, construction and HSE standards, Building Control Act, and related subjects
• Highly developed analytics and problem-solving skills, ability to manage multiple projects simultaneously with constant monitoring of quality
• Excellent negotiation, communication, and networking skills
• Strong ability to prioritize, work under pressure and within tight deadlines.
• People management skill and strong sense of responsibility and accountability
• Fluency in English (C1)
• Highly developed computer skills (MS Office)
• Active driving license (B)
• Strong experience and deep knowledge of best practices in procurement and supply chain management
• Able to analyze financial records and apply data to improve results
• Strong aptitude for numbers, spreadsheets, and financial reports
• Experienced at compiling and following strict budgets, strong estimating, and financial analysis skills
• In-depth understanding of construction, materials, pricing, and industry