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Customer Technical Care Agent

ID: 3531
Grad: Bratislava
Pozicija: Permanent
Kratak Opis

We are looking for candidates who will become part of the professional team of our partner, the multinational conglomerate holding company AT&T, the world's largest telecommunications company. We invite you to be a part of the team that will represent the pubs of further business and successfully fill the position of: Customer Technical Care Agent

APLICIRAJ Nazad

Funkcija

Provide first call resolution for all customer enquiries through application of technical expertise and set off standardize high quality customer service
Maintain positive customer satisfaction and relationship
Handle inquiries related to service, coverage, features and devices
Conduct in a manner that ensures data protection and confidentiality for both internal staff and customers
Follow company regulatory requirements

Podrazumevano

Provide first call resolution for all customer enquiries through application of technical expertise and set off standardize high quality customer service
Maintain positive customer satisfaction and relationship
Handle inquiries related to service, coverage, features and devices
Conduct in a manner that ensures data protection and confidentiality for both internal staff and customers
Follow company regulatory requirements